Shipping policy

At Poppscript our goal is to provide you with a fast and reliable delivery service.

We always aim to process and dispatch within 24-48 hours (weekdays) and partner with the best shipping companies to get your order to you quickly and safely.

The shipping process

Once we receive your order it will be processed by our distribution team. This process can take up to 48 hours and operates Monday - Friday (public holidays excluded). Orders received after 2pm will be processed the following morning (however please allow another couple of days for your order to be processed during promotional activities and sales). Once your order has been processed and has been dispatched, you will receive a tracking number via email.

Please ensure you double check your address before confirming your order at checkout, as addresses can not be changed after this if they have been dispatched.

Please manage your order and any changes via the tracking number that is sent in your tracking email. You will receive a tracking number and email as soon as we have dispatched your order.

We send our parcels with an authority to leave, however individual drivers may make the determination if there is a safe space to leave the parcel. We unfortunately have no control of this aspect.

Whilst every effort is made to ensure your order reaches you in a timely manner, we are unable to accept any liability for delayed delivery caused by any third party. Please also note there can be a delay during Christmas holidays at the depot and customs when there is high shipping volume.

If you’re concerned about the whereabouts of your parcel, please first contact our courier partner, You will need to quote your tracking number.

Or email our support team at support@poppscript.com